Privacy Policy

1. Data We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Subscribe to our newsletter
• Request a quote or consultation
• Complete a contact form
• Engage with us via social media
• Place an order for our services

The personal information we collect may include:

• Personal Identifiers: Name, email address, phone number, postal address
• Professional Information: Company name, job title, industry
• Communication Data: Information contained in correspondence with us
• Transaction Data: Details about payments to and from you, and other details of services you have purchased from us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you viewed
• Time spent on those pages
• Other statistics

2. How We Use Your Data

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information including confirmations and invoices
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues
• Protect the security and integrity of our website and business

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

3. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

For EU/UK Residents (GDPR Rights)

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

For California Residents (CCPA Rights)

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of your personal information that we collected and maintain, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. Note that we do not sell personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We may ask you to verify your identity before responding to such requests.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. To learn more about how to manage cookies in your web browser, visit www.aboutcookies.org.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this website as promptly as possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@hellvcase.com
• Phone: +44 778 886 3171
• Mail: Hellvcase Packaging Design Studio
  6 Mitchell Park
  Alicefort
  SN2 7TE
  United Kingdom